Testimonials

Just wanted to say thanks for our newest "baby": the Optiplex tower we received a couple weeks back. The machine looks like new, networked with ease, and is 2nd fastest CAD workstation in the office.

You guys are the small-business person's best friend -- Your service has made it possible for us to do everything in house, and compete with bigger firms on man-hours. We hope to grow with you!

Roger Moore
Moore Architecture
Houston, TX

I�ve never sent anyone a follow up letter after having placed an order. Usually there is some glitch or problem. Not so with Used-PCs.com.

About a year ago, I ordered a Dell Latitude CPi and today it is still working perfectly. It arrived in perfect condition and was exactly as advertised. Last week I ordered a modem to replace the one that was installed in the PC when it arrived. There was nothing wrong with the modem I just wanted another for back up. I had the modem in less than a week and once again it worked perfect. I earn my living with these PCs by building and loading the databases in large Telco Central Office complexes. These PCs and prices are great!!

Things have gone so well with Used-pcs.com that I�ve decided to order 3 more laptops. For once in my life I won�t be sitting on the edge of my chair wondering if I wasted my time and money. Thank you and all the staff at Used-pcs.com.

Walter Long
Switch Software Engineer
TLFG Consulting

Cerebral Palsy of Louisana is a non-profit organization supporting the needs of people with cerebral palsy. Our resourses are limited and our priorities are client services first, so there is little funding to purchase luxury such as laptops.

However, when I saw your prices, I decided to take a chance, in hopes of making it easier for my organization to compete in the bussiness world of today. I was very nervous spending our limited funds on used equipment and was anxious about our transaction. What a pleasant surprise to open your box and gaze upon the four beautiful laptops you sent. Not only did they meet my expectations, but they were far above my hopes. Each unit was in prestine condition and operated as well as when new. I appreciated the extra care you used in packaging the products.

We are a limited funded organization, dependent on private donations, and every penny counts. You gave me the same treatment and courtesy as any Fortune 500 company and your product was as described or better! My future purchases will not make you rich, but you do have a loyal and faithful friend here in Louisiana. I will be recommending you to our clients who will need a honest and reliable source of inexpensive computer equipment!

Al B. in Marrero, LA

I received the Dell Latitude CPi on Friday and am pleased with the notebook. I'm very pleased with the condition of the notebook, and with your attention to service. As soon as I get this machine loaded up and given to my wife, I'll be back for a notebook of my own. I'll also pass on your information to family and friends.

Thanks again,

Roger M. in Houston, TX

I just got my Xpi from y'all today, and it works great! All the software was preloaded just as I ordered, and I appreciate the free upgrade. I'll have no hesitation to come back when I want to buy another laptop--Thanks!

Cara in Decatur, GA

The system arrived on Friday. I was surprised to get it so quickly. Excellent. My trepidation of buying a used PC was immediatly replaced with joy after the machine booted correctly, with Win98 installed, as requested! The machine is now situated and appears to be functioning perfectly. I am more than pleased with the machine and all being well, I will be purchasing more systems soon.

Many Thanks,

Jim in Lewisville, TX

Yes, my wife came by and John helped her out.

She made a comment again on how helpful the staff is there. She, and I for that matter, have always been treated with respect. Not all company's treat people that way. Some look down their nose at you if you do not know as much as they do. This I have not seen in doing business with Used PC's.com.

I look forward to continue to doing business with ya'll. Thanks

Sincerely,

William in Round Rock, Texas

Thanks for looking into this...

I wanted to tell you that we really appreciate the way you run your business and the attention you give each of your customers. We always recommend Used-PC's to our clients and have consistently been impressed with your service.

Sincerely,

Ross in Missoula, MT

Thanks for your immediate attention to my order! You run a first class operation and I look forward to continued business with your company. I will recommend Used-PCs.com to all my friends and family. Have a great day! God Bless your company and it's employees, and God Bless America!

Rev. Dr. W.H. Poteet, Jr.
Bluefield, WV

Couldn't be more pleased - ordered on Friday - the computer arrived on Monday evening. After digging through 5 cuft. of packing peanuts I found all the bits and pieces and in no time flat had the computer on and working.

I will certainly recommend your company to anyone looking for a computer.

Thanks again.

Noel in Georgetown, TX

Just wanted to let you know I recieved the order before I even had a chance to check the tracking number! Your company was very easy to work with, over
all great service.

Royce in Jewett, TX  

I Have never owned or used a laptop computer, but when I received mine today I was pleasantly surprised, it looks brand new. Thank you so much for helping me get a laptop in such a short time and at the price I wanted to pay. I will definitely let everyone know about your company.

Dee Roper
Vice President
F&E Check Protector Co.

Thank you for your kind offer to help me with my order - you folks are great!

Your generosity has inspired me - I have decided to donate the SFF Optiplex to my technologically challenged brother, and to order a new tower system for myself - which I have just done.

So now I'm looking forward to the delivery of _two_ used-pcs Dell systems, both of which I will keep. Geek heaven.

Thanks again

Michael in Mansfield, MA

Thanks for the info. Sounds like you are busy taking and shipping
orders, which is great for you, your business, and our country. Thanks for your help and your wonderful products.

Best Regards,

Craig in Simsbury, CT

The way you handled my situation is top notch. It seems most businesses today have forgotten about customer service. I'm glad
Used-PCs.com has made customer service a priority. I will recommend you folks to my students as well as my family and friends. I look forward to doing business with you in the future.

Keith in Stafford, VA

I've placed 2 orders with Used-pcs.com and I'm very pleased at the pricing, delivery and quality. I started with a small order for a hard drive to replace another disk's IDE electronics. My 2nd order was for a Dell Optiplex GX1 and was impressed with the professional packaging (bubble wrap and foam peanuts). The PC arrived clean and in great shape.

Thanks and keep up the great work,

Calvin in San Mateo, CA 

Just wanted to let you know that I got the PC today and it works great. It shocked me when the UPS guy was at my door by 9am. Now I am installing the programs for my grandmother. Its going to be a great Christmas gift for her.

You guys are the best! I am going to reccomend your site to everyone I know who is looking not to spend thousands of dollars for a computer that runs great. Thanks again!

Happy Holidays & Aloha,

Bill in Honolulu, HI

Just wanted to say thank you so much for the notebook I purchased from you. I was skeptical at first, but have since found it to be very reliable, in fact bullet-proof. I have since installed XP-Pro and do web design stuff for the church and some business work. I plan to stop by
after Christmas and again purchase at least one more from you.

Thanks again.

Joe in Georgetown, TX
December 23rd, 2002

The computer arrived on Tuesday, and it appears to have made the trip just fine. Once I've tricked this system out with a DVD player and optical wheel mouse, it'll be a Christmas gift for my daughter.

The system looks great - no scuffs or scratches that I can see.

You guys do good work, and I have recommended you to co-workers and family ever since my first purchase a year or so ago. Keep it up, and have a happy holiday!

Barry in Houston, TX
December 12th, 2002

I was really impressed with the whole shopping experience with you
guys, so thank you again for the great laptop! :) I'm definitely
going to recommend you guys if somebody mentions needing a machine!

Michael in Austin, TX
November 4th, 2002

I really appreciate the thoughtful service. I was surprised I actually got to talk with someone who would give me some insight. I'm anxious to get the computer and fire it up. Thanks again for the help.

Kevin W. in Warrenville, IL

November 14th, 2002

Thanks for your help with the PC. We got the Dell about 9:30. I changed the heat sink, processor, and fan (on the old machine), and had the server up by 11:00.

Thanks again for getting us out of a jam.

Thanks,

Jim in Charlotte, NC
October 23rd, 2002

Add another testimonial to your list. The PC you sent me works great and arrived exactly as you said it would! I was up and running in 5 minutes. Installing a copy of '95, so all I had to do to get started was enter my CD key, was a great time-saving touch. I will definitely recommend this to friends and will by a monitor from you to match soon.

Thanks again and keep up the good work.

Jason in Lebanon, OH
October 21st, 2002

I found the notebook just as you described it to me over the phone, but
I did not expect to get such personal service. Most companies talk service, but very few provide it.

Best of luck to you and your business

Robert in Blue Ridge, Va
October 16th, 2002

I appreciate the value you are providing on the equipment. Getting a good deal on used equipment is very important to me in my current situation...

ALL the best...

Ben B. in Austin, TX
October 3rd, 2002

Very nice machines at a good price!
I look forward to another order soon.

Allen B. in Canton, MA
Programming and Design Supervisor
October 2nd, 2002

I purchased a Dell OPTIPLEX GX1 and I am very happy with the excellent condition it is in.

Scott C. in Scott, LA
September 18th, 2002

I received the PC last week and I want to tell you that I am very satisfied with your service and the PC. Everything was as good or better than I expected. It was a pleasure doing business with you.

Thank you,

Bill M. in Binghamton, NY

August 1st, 2002

It's been a pleasure doing business with you. I definitely will not hesitate to recommend anybody to do business with you and you are free to use this remark on your website. I wish you the very best.

Bode

July 31st, 2002

I would like to say that this is a great site. I recently purchased a hard drive & sound card from your company, and had earlier bought a hard drive also. The first hard drive is in my Win 98 machine & is working fine. The second hard drive & ISA sound card is in my Linux machine. They work wonderfully. Both machines are online and are perfect for what I need. Keep up the good work and help keep recycling these old
computers. I have recommended you many times over and will
continue to speak highly of you. Thanks for being a first rate company!

Chris from Tabor City, NC

I would like to thank you for making my recent purchase of a used laptop a big success. I appreciate the pre-sales and point-of-sale service you were able to offer. After arriving back "home" with my new toy, I managed to wipe the hard-drive clean and install Linux without any hitches. A few days of minimal experimentation also proved that everything was working properly. I am glad I bought the machine from your company and I would be more than willing to serve as a reference customer to those people who have not already heard about your fine company from me.

Thanks for making my trip to Cedar Park and my computer purchase an
enjoyable experience!

Jeff Iezzi in Austin, TX
 

I bought a Dell PII last year from used-pcs.com. I have not had a single problem or issue with it. I originally bought it as a second unit, it worked so well after first three months I started using it for games, home data and the internet. I have not upgraded or changed a thing on it. Thank you for saving me a ton of money on this great pc!

Rudy in Round Rock, TX
April 8th, 2002

I got the Dell Laptop today at 1:30 pm. The pc is working fine. Thanks a lot a from your side. You have done a great job. I have recommended your company to my friends!

Regards,

Harish from Shirley, NY

Just a little praise for the great job you did. Got the PC I ordered promptly, but the CD drive wouldn't work. After talking to you on the phone, you offered to ship a new one out and have it delivered the next day. You also said I could return the original to your location if that was more convenient for me. I drove out to Cedar Park and you guys put in a new CD drive while I waited.

The moral of the story being that I got a great deal on a used PC and wonderful service after the sale. I will recommend Used-PCs to everybody.

Thanks.

Revin from Austin, TX

Like I said I am very satisfied with the quality and condition of the Dell computer ordered from your company. I will be buying more systems in the future and your company will for sure be one I will always do buisness with! Thank you for a great product and great service !

Have a good weekend from a satisfied customer!

Jason from Memphis, TN

 

I wanted to say thank you guys for a wonderful, now networked system, that I recently ordered from you. Everything works fine and according to utility programs, all is well with it. Thank you again! You bet I will be buying more from you in the future! And thank you again John for the patch cable and such friendly service! Feel free to add this to your testimonials!

Jason from Memphis, TN
 

I always appreciate good service -- and your prices are the best I've found also. I will be back! I've got your site bookmarked! (I am mostly a Mac guy -- G4 -- but needed a decent/recent PC to add to my recording studio for interfacing with PC-based clients and artists.) Please use any of my comments to your best advantage... Good biz you're running.

Erik from Tujunga, CA

Thank you for the prompt response. This is my second purchase from your company and everything has been great so far. I have been recommending the site to friends and family!

Thanks again.

Richard in Newburgh, NY

Wow is all I can say! Fast shipping and the computer is great. I will be ordering from you again!!!!

John from Park Forest, IL

 

I appreciate your obvious concern for your customers, which is most
refreshing in a tough economic environment where "caveat emptor" is the rule more than the exception.

Raf in Austin, TX
 

A situation arose recently whereby we needed to replace two work stations on our NT server. We chose "used-pcs.com" for the first time based on what seemed to be price, quality and delivery. When the units arrived we found that a monitor had been damaged in shipping. A short note to "used-pcs.com" explaining the situation and a replacement monitor was on the way that day. Highly unusual and very commendable for a problem that was not their fault! Upon opening the CPUs I was amazed to find these units as clean inside as a new one might appear. Our first time gamble with buying used computer equipment over the internet was no gamble at all. The staff and products at "used-pcs.com" have more than exceeded our expectations and we will undoubtedly use them again for our future computer needs.

Mark Keyser in Lawrence, MI
General Manager
Quality Assured Plastics, Inc.
 

I just wanted to let you know how pleased we are with the new system. It
really is a great little PC and has all the bells and whistles I wanted. I wanted to thank you personally For going out of your way to ensure I ended up with exactly what I wanted and needed. You really went above and beyond the call of duty. I hope you will add this letter to your �testimonials� page so people out there who may be leery or skeptical of buying a used PC online will see this and rest assured that they are in good hands with you people. You can tell em I said so!

Sincerely,

James from Dover, NH

I just wanted to thank you again for your speedy service on fixing the
computer that I purchased from you. It did make it back to me on Dec. 24, just in the nick of time. The smile on my daughter's face Christmas morning was great. I would not hesitate to recommend your company to anyone looking for a reasonably priced computer. Your service is great, and once again thank you.

Marc from Belmont, NH

December 27th, 2001

Just to provide some feedback to you, I'm delighted with the PC I purchased from you. Rest assured I will pass your name to all of my friends and fellow (Linux/UNIX) geeks as a very preferred vendor!

Best wishes.

Sam from Roswell, GA
 

This website looks fantastic! The navigation is simple, the computers are
easy to find, and all the information I needed was available. Good job
guys, everything looks great!

Sean from Austin, TX

I love this new web site things look alot better, 100% better! Your products are top notch. I haven't had any problems with the products you have been sending out.
Thanks again.

Tom from Union City, MI
 

Thanks ...I received the PC as you had said, I was surprised to see it in good condition, I have been testing it since then and it has been working ok...I was pleased with what I had received and hope to spread your company's name to my clients..
Thanks,

Ashok from Philadelphia, PA

Your new web site is one of the better ones that I have seen. It covers all facets of your company and details what you guy's have in stock and are capable of getting. Each section is very thorough and precise. I look
forward to doing business with you in the future and for now, keep up the good work!

Steve from Houston, TX

 

We received the computers on Monday and it's all great! Thank you for
shipping the order so quickly and we will keep you in mind for future needs.

Thanks again!

Colleen from Lansing, MI

 

Computer received. Looks and works fine. So far this looks like a
terrific find for me! I will of course mention your company to my
friends (and company computer people!). Good luck and I hope that
your vision remains intact.

Jim from Pittsburg, PA

 

I received the modem Monday evening and it works well (and thanx for the driver). I appreciate your concern and help. Seems all is fine now, if I know anyone looking for a pc, I will send them your way.

I think you have a great serive and I would not mind helping you. I looked for a mid-priced notebook for a while and your service was the best value I found. I'm very happy with my system :)

Kevin in Burlington, VT

 

I am writing to confirm that all my merchandise has been received and I am very satisfied. I look forward to doing business with you again in the near future.

Jerry in Stillwater, OK
 

I've bought computers from several different companies off the internet in the past and no one comes close to your service and quality. Every computer I've recieved from you has been in tip top condition and packed with extreme care. Individually bubble wrapping each computer is a nice touch. I couldn't be happier with your service, response and quality of computers I'm recieving. Needless to say, as you have seen from my repeat business, you have ALL my computer needs business from here on out. Thanks for making ordering off the internet a no-worry event! Expect more orders in the near future.
After second order: They arrived today and as always, in perfect condition. Thanks again for the great service. Once again, look for more future orders. I'm very happy with you're response, products and service!

Fred in Brownsburg, IN
 

Thanks for the great service and personal attention as always.

Kevin Galvin in West Hartford, CT
President of the West Hartford Chamber of Commerce
 

Just a note to let you know that the computer I bought is working great along with the nic cards. I'm currently using the computer as a firewall/router from www.frazierwall.com. This firewall is suiited for use on many of the computers you sell.
Thank you agian for the great service.

John
 

The new computer is great! Thanks again for all your help. You guys are great to work with.

Mike from Austin, Texas

 

It is extremely convenient to be able to call and complete an order so quickly. Thanks for the (always) lighting fast packing and shipping of my order as well. You will certainly have plenty of business from me in the future. Take care till next time...

Brian from Madison, Virginia

Just wanted to let you know that I received the laptop- and my daughter (very fussy) is very pleased with the computer. I'm impressed with your price and overall service and would recommend your service to anyone looking for a good buy on a used computer.

Michael from New Jersey
 

Thank you for following up on my purchase. If I didn't know better, I would think it is brand new. The last computer I ordered from you also worked beautifully, unfortunately it had a violent death being broken on the bar floor. I will try to send you some business... if you could send me some business cards.

Michael from San Francisco, California
 

Our student lab course has done well with the sixteen Optiplex GXi computers we bought from you back in January. We were quite impressed with the professionalism with which you helped us with that order, the speed with which you got it to us, and the quality of the packing. All the computers arrived in perfect working condition, and the lab was up and running in about two weeks. Your company was a pleasure to do business with!

Kent, in Champaign, Illinois
 

Thanks very much! The system I purchased from you last summer has left me extremely pleased. You guys are prompt, friendly, and always accommodating.

Andrew in Broomfield, Colorado

I am more than satisfied with my first purchase. I am looking forward to the same performance from the two additional computers I've ordered.

Wayne in Kings Mountain, North Carolina

Thank you so much for talking to us about our proposed Linux training venture. You guys have quite an operation over there. We are excited to have you as our hardware provider, and we hope to bring you some business soon.

Tom in Austin, Texas

Thank you for my recent Dell computer purchase. It has been exactly what I needed as a second computer. I have been so busy using it, I have not made time to send you a feedback response. Keep up the excellent service.

Bob from Hawaii
 

Thanks again for closing that last deal of 6 machines so quickly. We have them all already up and running. Everything is working out great. I wanted to thank you for responding to my email and giving such good service as well.

Mike

Dear Used-PCs,

Thank you so much for your understanding and speed. You have gained a grateful and loyal customer.

Cailin in College Station, Texas

Dear Used-PCs,

Thank you for your mail. I have definitely been very satisfied with your products and service. When the opportunity arises again, I plan to do more business with you.

Jerry in Oklahoma

I've bought a couple of items from Used-PCs.com and recently referred my father in law to your company and he purchased a laptop. We were happy with the way things were packed for shipment. Everything was very clean when it arrived and everything worked. Thanks for your service. I plan on continuing to do business with you in the future.

Barry in Randolph, Massachusetts